Monthly fees
App
OWCJA
OptiWisdom Customer Jouney Analysis
$50
for all users
3/Day
for all users
Special Plans
Start+
Sites and CRM to grow your business
$24/mo
for all users

+OWCJA

$69/mo
for all users
CRM+
Rock-solid CRM
$69/mo
for all users

+OWCJA

$114/mo
for all users
Project+
Rock-solid project management
$69/mo
for all users

+OWCJA

$114/mo
for all users
Business Plans
Standard
Advanced business tool suite
$99/mo
for all users

+OWCJA

$144/mo
for all users
Professional
Unlimited business tool suite
$199/mo
for all users

+OWCJA

$244/mo
for all users
Monthly fees
Try Free
OWCJA
$0
for all users
Special Plans
Start+
$24/mo
$24/mo
-29%
for all users
Buy
CRM+
$69/mo
$48/mo
-30%
for all users
Buy
Project+
$69/mo
$48/mo
-30%
for all users
Buy
Business Plans
Standard
$99/mo
$51.48/mo
-48%
for all users
Buy
Professional
$199/mo
$103.48/mo
-48%
for all users
Buy
App
OWCJA
Special Plans
Start+
CRM+
Project+
Business Plans
Standard
Professional
OptiWisdom Customer Jouney Analysis
Sites and CRM to grow your business
Rock-solid CRM
Rock-solid project management
Advanced business tool suite
Unlimited business tool suite
Users
Unlimited
2 users
6 users
24 users
50 users
Unlimited
Monthly fees
$50
for all users
$24/mo
for all users
$69/mo
for all users
$69/mo
for all users
$99/mo
for all users
$199/mo
for all users
3/Day
for all users

+OWCJA

$69/mo
for all users

+OWCJA

$114/mo
for all users

+OWCJA

$114/mo
for all users

+OWCJA

$144/mo
for all users

+OWCJA

$244/mo
for all users
Customer Journey Analysis 
Ecommerce tool for selling goods or services and accepting payments inside chat or messengers
Customer Predictive Analytics 
Customer Behavior analysis 
Customer Scoring 
Funnel Approach 
Behavior Based Segmentation 
Actionable Segments 
Explainable Customer Behaviours
Unique Personalized Funnels
State of Art Machine Learning 
Explainable AI
Automated ML
Responsible AI
Absence management
Transparent AI
Bitrix24 Seamless Integration
Online storage
5 GB
10 GB
50 GB
50 GB
100 GB
Unlimited
CRM
Tasks and projects
Communications
Websites
Online store
Contact center
Administration
CRM marketing
Sales Intelligence
Sales center
Support
None
Basic
Advanced
Pro
Features
App
Free
Special Plans
Start+
CRM+
Project+
Business Plans
Standard
Professional
CRM
Basic
Unlimited leads
Unlimited deals
Unlimited contacts
Unlimited companies
Quotes
Invoices
Product catalog
Kanban view
Simple and classic CRM mode (leads/no leads)
Custom stages/statuses
Timeline
Convert lead to contact, company, deal
Convert deal to quote and invoice
Client profile
Recycle bin
Observers inside deals
Chat inside CRM
Professional sales team
CRM access rights
Pipelines
1
2
10
1
10
Unlimited
Tunnels
Sales Center (beta)
Recurring deals
Recurring invoices
Required fields by stage
Document generator
Document generator access rights
Template file size
2 Mb
2 Mb
2 Mb
2 Mb
2 Mb
2 Mb
Emails from CRM
emails per month
1,000
2,000
35,000
1,000
50,000
1,000,000
Convert quote to deal and invoice
CRM duplicate control master (duplicate search)
Restore from recycle bin
CRM access log
Change history 
Automatic dialer
Resource booking for appointment scheduling in CRM
6
24
24
6
24
Google map in CRM
100
100
Remove "Powered by Bitrix24" in forms
Remove "Powered by Bitrix24" in live chat
Analytics and reports 
Sales plan
CRM analytics
Max number of leads, deals, contacts or companies included in CRM analytics reports 
2,000
100,000
100,000
100,000
100,000
Sales and marketing automation 
Rules/triggers in leads and deals
Webhooks for rules/triggers
Edit rules/triggers in business process designer
Business process automation in CRM
Data import/export and integrations
Import via.csv
Migrate from other CRM
Import contacts from vCard, Gmail, Outlook, Yahoo! Mail
Export contacts to CSV, Excel, Outlook
Card scanner
12
100/mo
100/mo
12
100/mo
Unlimited
Searchable in CRM with filters (max number)
Leads
10,000
20,000
100,000
100,000
200,000
Unlimited
Deals
10,000
20,000
100,000
100,000
200,000
Unlimited
Contacts
10,000
20,000
100,000
100,000
200,000
Unlimited
Companies
10,000
20,000
100,000
100,000
200,000
Unlimited
CRM marketing
Bulk email
emails per month
35,000
50,000
1,000,000
Bulk SMS
Voice broadcasting
Bulk messaging (Contact center)
Retargeting in ad networks
Sales generator
Sales intelligence
Max number of leads, deals, contacts or companies included in Sales Intelligence reports 
100,000
100,000
Call tracking
Online sources
Offline sources
Report builder
Contact center
Built-in telephony
SIP connector for third-party telephony integrations
Email copy storage
Social networks and messengers
CRM form
Call back widget
Live chat
Website widget
Call tracking
RestAPI
Open channel settings
Channels
1
Unlimited
Unlimited
1
Unlimited
Unlimited
Workhour settings
Request contact information
Personal data processing warning
Route chat to all distribution mode
Client conversation rating 
Supervisor conversation rating
Canned replies
Conversation transfer between employees
Conversation transfer between channels
Rule based queueing and routing 
Automated replies
Analytics reports for channels
Channel statistics
Export data to Excel
Channel access rights
Email settings
Connect external email
Inboxes per user
1
5
5
10
Shared inboxes
Unlimited
Unlimited
Unlimited
Unlimited
Outbound emails
emails per month
2,000
35,000
50,000
1,000,000
Initial email synchronization and storage limit
30 days
30 days
30 days
90 days
Integration with tasks
Integration with CRM
Telephony settings
Display own number in caller ID
PBX integration via Rest API
PBX integration via SIP connector
Unlimited incoming/outbound lines
Call routing
Call transfer
VoIP phone sets
Internal extensions
Workhour settings
Voicemail and greetings
Call to all distribution mode
Missed call forwarding
Call intercept
Match number to source (CRM)
Export call details to Excel
VoIP phone intercept
Automatic dialer
Call quality evaluation
IVR (voice menu)
2 levels
2 levels
2 levels
Unlimited
Call recording
100
500
Unlimited
100
Unlimited
Unlimited
Queue groups
1
Unlimited
Unlimited
1
Unlimited
Unlimited
Queue group size
3
Unlimited
Unlimited
3
Unlimited
Unlimited
Automatic call transcription
$
$
$
$
$
$
Telephony access rights
Call tracking settings
Sites
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Visitors
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Phone numbers
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Tasks and projects
Basic
Tasks and projects
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Planner
Subtasks
Check lists
Reminders
Recycle bin
Integration with CRM, workflows, calendar and drive
Email to task
Task to email